Our client is a fast-growing startup in logistics and passenger transportation, managing a large network of 5,000 taxi drivers operating under a shared economy model. They relied on social media groups to coordinate trips, where drivers could post available rides and others could claim them.
But as their network expanded, so did the challenges. With Zalo chat groups maxed out at 1,000 members each, their team struggled to manually track trip-sharing activities, approve posts, and manage revenue distribution. The process was exhausting - reviewing thousands of messages daily, filtering out spam, and handling accounting manually. Drivers had to wait until the end of the day to see their earnings, while the admin team worked non-stop to keep things running, causing inefficiencies and frustration among all involved.
It became clear that manual operations were holding them back. To scale effectively, they needed a smarter, automated system. That’s when they turned to Sky Solution for a game-changing technology solution.